XMC is proud to be named to the list of ENX Elite Dealers for a third year in a row! If you aren't familiar with ENX, they are a leading voice in office technology and as such this award is an honor that dealers work to achieve all year.
Learn more about ENX and what made XMC stand out in 2020
ENX Elite Dealers Awards
ENX Magazine selected this year’s winners based on several criteria, including marketing prowess, digital transformation, leadership, work environment, technology, customer service and charitable endeavors.
“In our eyes, an Elite Dealer makes a concerted effort to produce a winning experience for not just its clients, but its employees and vendors as well,” said Susan Neimes, managing editor of ENX Magazine and ENX The Week In Imaging. “A defined corporate culture and a willingness to embrace new technologies—and share them with their customer base—also goes a long way. There’s no one ingredient behind an Elite Dealer—it’s a confluence of many factors that lifts these performers above the rest.”
About ENX Magazine
ENX Magazine is a monthly publication dedicated to the office technology and document imaging industry since 1994. Now in its 26th year, ENX Magazine continues to deliver exclusive editorial coverage on market opportunities and issues, news and trends, company profiles, new products, and industry insights. With a monthly circulation of more than 27,000 hard copies, ENX Magazine serves as a leading integrated resource that brings together industry people, products, and business concepts and strategies for office technology industry professionals.
The magazine also publishes ENX The Week In Imaging, a weekly e-newsletter that provides news, profiles, technology and business updates, along with blogs from some of the industry’s most prominent players.
Sean Seward, president of XMC, shared his thoughts on this award - "It is always an honor to be honored by an industry establishment like ENX Magazine. While we strive to be elite for our customers and employees every day, this is a great endorsement of what we are doing at XMC."
Here's why XMC was chosen this year:
XMC Company Profile
Year Founded: 1991
President/Owner: Sean Seward (president)
Number of Employees: 65
Primary Vendors: Xerox, HP, FP Mailing
Primary Solutions Offerings: Microsoft, Pulsar 365, Continuum, Sentinel One, Datto
Fastest-Growing Business Segments: Production Print, Managed IT Services (200%)
Biggest Accomplishment of the Past Year: In the face of a challenging time, XMC was able to exceed its own expectations during the first six months of the COVID-19 pandemic.
Why ENX Considers XMC Elite
- Security savvy. Understanding that clients would be operating in environments conducive to security vulnerabilities, XMC partnered with Visual Edge IT, the managed IT arm of its parent company, to create educational cybersecurity webinars. Its June session included tales of companies that had been victimized by cyberattacks, and provided information on how customers can better protect their businesses. In the wake of the webinar, XMC was able to bring several clients into its IT portfolio.
- Chart topper. One of the most satisfying contracts XMC was able to secure was a client in the music industry, which had relied on a bigger vendor for the previous 20 years. Through solution selling and execution, XMC was able to demonstrate a superior value proposition.
- Pandemic solutions. XMC and its partners created a suite of adaptable solutions to serve the home office market, which in turn could be modified when clients return to their office environment. The packages included desktop printer/MFP options, managed IT services and hardware, VoIP hardware and softphone app solutions.
- Giving back. The dealer created an XMC C.A.R.E.S. Employee Support Fund, backed by employee contributions, that is available to help employees navigate through new or unexpected challenges. XMC also huddled with its accounting and financial advisor clients to produce XMC Expert Moments, an FAQ-format video to help individuals and businesses answer questions surrounding the changed economic environment.